Our products draw upon 50 years of social theory. “Commitment-Based Management” is beginning to enter the mainstream of modern management practice. Mounting evidence shows improvements in virtually all measures of performance including reduced cycle times, reduced cost, increased sales, improved morale, etc. Our applications provide a workspace where business people can connect, converse, collaborate and commit to take action together.

News & Views
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  • August 18, 2015 → 4Spires welcomes new customer Vigor Systems, Inc. Headquartered in La Jolla, California, Vigor Systems is a TV technology services company with a thriving network of technology partners and customers within the media, cable and broadcast industries. The company provides industry-leading ad insertion-as-a-service and content distribution solutions and products for broadcasting, cable and IPTV networks. Its flagship platform for content distribution, PitchBlue®, was designed in collaboration with CBS and Warner Bros. Vigor has operations in Asia and across the United States.
  • May 1, 2015 → 4Spires launches a private label version of our award-winning CommitKeeper solution for V3WPerCloud. This new customer is eager to market the same commitment-tracking functionality under their own brand. Under the agreement, 4Spires will host the new SaaS solution and monitor activity as a service for this startup. This is evidence of our ability to easily support the preferences of customers who prefer to embed CommitKeeper’s new practices for improving trust and accountability under their own organization’s brand and naming conventions. Check it out at V3WPerCloud.com.
  • March 2, 2015 → 4Spires CEO, David Arella, contributes to the Huffington Post business blog, with the title Culture Is Revealed in Conversations, Some Tips for Improvement. He writes, “Language is both the expression of culture and the lever for changing culture. The ‘technology of conversations’ is a new domain that HR practitioners should become involved with.”
  • July 21, 2014 → 4Spires CEO, David Arella, presents a talk entitled “Commitment Management” to an international conference. The Executive Seminar on Public Leadership and Governance was sponsored by George Washington University and attracted public sector leaders from many Latin American countries. The presentation discussed the “conversation for action” model developed by Fernando Flores and the related issues of accountability, leadership, trust, and technology as a tool for cultural change, and included an extensive demo of the CommitKeeper software. There was very strong interest and a Spanish version has been added to our product roadmap.
  • April 4, 2014 → 4Spires releases GoalKeeper, the newest product built on our proprietary commitment management technology. GoalKeeper helps employees and managers develop and then execute SMART goals. The software facilitates the conversation between employees and managers for building, approving, tracking, delivering, and scoring both quarterly and annual goals. Employee goals are prioritized with specific metrics, and achieved goals earn a score. Results are passed to the performance management system. In order to set a new level of transparency, individual goals may also be presented in a master list for view by everyone in the company.
  • March 1, 2014 → 4Spires signs contract with new customer, mCube, to deliver a SharePoint version of CommitKeeper. Headquartered in San Jose, Caifornia, with offices in Cedar Rapids, Hsinchu, Taipei, Shanghai, and Shenzhen, mCube, Inc. is the provider of the world’s smallest microelectromechanical systems (MEMS) motion sensors, key enablers for the new “Internet of Moving Things”. Since its founding in 2009, mCube has filed over 100 patents and shipped more than 60 million units. 4Spires will now have customers on three different technology platforms: the 4Spires’ Cloud, Salesforce, and SharePoint.
  • October 22, 2013 → CommitKeeper touted in the Wall Street Journal article entitled “Tools to Help Employees Work Tegether.” “Web based application…highlights the power a single person can have in getting co-workers to work together…CommitKeeper by 4Spires Inc. is based on research into the best ways to ensure people pledge to meet their commitments. The tool is designed to ensure that co-workers explicitly negotiate over who will do what by when. By making the terms explicit and allowing members to negotiate alternatives, the tool makes it more likely that they will follow through on assignments as promised.”
  • July 7, 2013 → “Work Management 2.0”, an essay by David Arella published in Workforce Solutions Review, a journal of the International Association for Human Resource Information Management (www.ihrim.org), is available now for downloading here.
  • July 1, 2013 → CommitKeeper wins 2013 award for Excellence in Knowledge Worker Innovation from the Workflow Management Coalition. 4Spires is delighted to be in the company of other prestigious award winners including IBM, EMC, and Computas AS from Norway.
  • May 24, 2013 → CommitKeeper selected as finalist in Global Awards for Excellence in Knowledge Worker Innovation.
  • April 4, 2013 → Blog post: Improving Performance Management Systems Requires More Than Paving The Cow Path.
  • March 5, 2013 → 1987 article by Stanford Professor Terry Winograd is still relevant today. See review of “A Language/Action Perspective on the Design of Cooperative Work”.
  • February 22, 2013 → Check out new video demo of CommitKeeper in the context of a sales organization. This version integrates tightly with the Salesforce.com platform.
  • January 30, 2013 → Blog post: “Work Management Software 2013 - toward a richer understanding of this emerging new category”
  • January 16, 2013 → Blog post: “Electronic Office Born 25 Years Ago This Month - A Retrospective”. 4Spires Founders, David Arella and Paul Foraker, were there.
  • January 2, 2013 → Blog post: 4Spires Welcomes New Customer – Fleet One
  • December 17, 2012 → Blog post: 4Spires Brands New Image
  • November 2012 → Debra Barber, HR Consultant and Principal at Jackson Hole Group, said: “CommitKeeper is a wonderful work management tool that can, I believe, improve results, communication and productivity. This is an email-like tool for negotiating and tracking explicit commitments that can drive improved execution. I was intrigued by the way it combines task and relationship management to encourage better collaboration...everyone is very clear about what they have committed to, and then being able to track these commitments.”
  • September 2012 → Version 1.2 of CommitKeeper on the Salesforce AppExchange receives 5 star ratings.
  • August 16, 2012 → 4Spires Welcomes New Customer – National Golf Outing
  • June 11, 2012 → Blog post: 4Spires launches 1.0 version of CommitKeeper on Salesforce AppExchange
  • May 8, 2012 → Blog post: Bringing the Social Model to Human Capital Management
  • February 3, 2012 → Blog post: Four Principles for a New Model of Accountability
  • November 3, 2011 → Blog post: “Collaboration 2.0” – More Than Sharing Documents
  • October 2011 → 4Spires awarded “Awesome New HR Technologies” at the HR Technology Conference in Las Vegas.
  • Sept 2011 → Veteran HR industry analyst applauds 4Spires solution in feature article entitled “Hottest Trends in HR Technology” in Human Resource Executive Online magazine. “In new work management trend 4Spires is farthest along (vs. Rypple/Work.com, Workday, SAP)… It’s all just there.”
  • July 2011 → Article published in the Management Innovation Exchange (MIX) entitled “Managing By Commitments - 5 Disruptive Practices To Improve Execution” receives strong endorsements from readers.
  • June 2011 → 4Spires prototype software product receives endorsements from:
    • David Coleman: Author of “Collaboration 2.0”
    • Tom and Birgit Hanson: Authors of “Who Will Do What By When”
    • Stewart Levine: Author of “The Book of Agreement”
    • Timm Esque: Author of “No Surprises Project Management”
    • David Bradford: Author of “Managing for Excellence”


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David Arella, CEO
Twenty five years developing and marketing online work management solutions to the Fortune 500. Former head of Apple’s HR Systems Technology and Innovation Group. Former CEO of NOAH Software, a company he founded and grew for 10 years through its acquisition by Workscape (now ADP).


Richard Berger, VP Engineering
Twenty years leading product development teams. Former VP at Action Technologies where he led development of award-winning business process management software.


Paul Foraker, VP Customer Experience
Twenty five years leading user-centered product development and quality assurance teams. Co-founder of award-winning hypermedia firm, HyperPro. Senior Software Test Engineer at Apple Computer and QA Director at NOAH Software.


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In order to extend our development team in response to peak demands, and to provide our customers with an extensible capability to support custom implementations, 4Spires maintains strong relationships with the following partners:

EscapeNotes, provides built-to-suit business software products and services. Ten years in business, serving a long list of prestigious customers, EscapeNotes continues to tackle the most difficult applications and to deliver the simplest solution.

Baroo Software, headquartered in Poznan, Poland is a group of talented Java developers and project managers who specialize in building custom java software solutions for the enterprise. Baroo’s expertise is assisting software product companies in their core development. They also specialize in building medium to large-scale web applications using modern, dynamic-language-based web frameworks. Baroo provides 4Spires with extensible development resources in Java technologies.

IOTAP is a software development shop with offices in Reston, Virginia and Mumbai, India. Their team of developers, including fully certified Microsoft developers, has a core competency in the development and maintenance of distributed, enterprise-wide applications in Internet/Intranet technologies and mission critical web and n-tier applications. They also have particular expertise in CRM applications and web content management. IOTAP provides 4Spires with extensible product development and maintenance services on the Microsoft technology stack.

Lode Coen’s award-winning design team in Belgium provided 4Spires with user interface and graphics design support.

Altone Services is a software testing shop headquartered in Cupertino, California. Altone’s highly experienced engineers provide a broad range of services in software application and hardware integration testing. They specialize in eCommerce applications, internet based applications, communication, network and database products. 4Spires’ partnership with Altone underlines our emphasis on quality assurance which ensures our customers achieve high quality and reliable products and services.

Name and Logo

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The 4Spires company name reflects the phases of a virtuous conversation for collaborative action.

Phase 1: Collaboration between two people to complete an initiative always starts with preparation. The requester begins by describing the context, the problem or idea that prompts their request. The more background the performer knows, the more likely they are to provide a response that satisfies the requester’s concerns. This is the step that INSPIRES the whole conversation, and it concludes with a clear and specific request being made to the performer.

Phase 2: Next, it’s the performer’s turn to respond and say whether they agree to deliver on the request. They can also decline or make a counter offer. The two people are negotiating and making clear what the performer can commit to; they CONSPIRE to craft an agreement. This stage ends with the performer making a clear commitment.

Phase 3: This is the delivery stage. Having made a commitment for a certain delivery on a certain date, the performer is now engaged in doing the work. Figuratively, they are PERSPIRING. The performer has the lead role in this stage, but both parties share in the dialog regarding work in progress. This stage ends when the performer makes the delivery.

Phase 4: In order to close the loop and complete the conversation, the requester must acknowledge the delivery and provide an expression of satisfaction back to the performer. Both parties ASPIRE to have satisfied the requester’s original concerns AND to have built a foundation of mutual trust that will enhance their relationship and their next conversation.

These same four phases also describe the “conversation” we strive to have with our customers.


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If your organization suffers any of these concerns:

  • You lose track of the commitments people have made to you and those you have made to others;
  • Your email system is just not cutting it as a way to follow up and manage critical deliveries;
  • You are unsatisfied with your organization’s ability to execute;
  • Your projects are not coming in on time or on budget; or
  • Coordination among your departments is not what it should be…
We’re eager to speak with you about the benefits our solutions can provide.

© 2007, 2016 4Spires, Inc. All rights reserved. CommitKeeper is a trademark of 4Spires, Inc.